You’ve had your car for just over three years, the warranty has expired, and now it needs an expensive repair.
It feels unfair for a relatively new car to break down, especially if it’s a luxury model from a prestigious brand. Surely the manufacturer should cover the cost?
Once the warranty expires, manufacturers are not obligated to cover repair costs.
Warranties
In the 1960s, cars often needed major engine work after just 60,000 miles. Today, more advanced vehicles with intricate electronics can exceed 200,000 miles with relatively few repairs – although when repairs are needed, they can be costly.
During the 1980s, most car warranties lasted just 12 months. Thanks to improved durability and reliability, warranties of three, five, or even seven years have now become common.
However, since cars consist of thousands of components from various suppliers, even the most reliable or high-end vehicles are bound to encounter issues eventually.
Goodwill
While manufacturers aren’t required to cover post-warranty repairs, they may offer a goodwill contribution, particularly if the fault occurs shortly after the warranty expires. A full service history from an authorized dealer can improve your chances.
If you’re in this situation, ask the service department to file a post-warranty claim with the manufacturer on your behalf.
Remember, the manufacturer isn’t obligated to assist. Losing your temper or acting aggressively may reduce the likelihood of a favorable outcome or cause an existing offer to be withdrawn.
Recalls
Official vehicle safety recalls are an exception – they are addressed free of charge regardless of the vehicle’s age or warranty status.